The University of Tennessee, Knoxville

Global Supply Chain Executive Programs

Haslam College of Business

The Lean TOC Enterprise

The theory of lean enterprise revolutionized the business world when it was conceived in the early 1990s. Far from a fad, lean has become a fundamental approach that you must adopt to remain competitive. Your customers are becoming increasingly sophisticated about their choices, and to provide the variety and value they seek, you must minimize waste and maximize flow throughout all your business processes, not just manufacturing.

This course will teach you the core principles of lean enterprise so that you can build a total business strategy that focuses on customers, processes, and people. We’ll use lots of practical, hands-on examples to make those principles real—you’ll work in teams to redesign a production environment from the ground up, and judge the success of your new design through simulation.

The principles you learn in this course will help you shift your business from the command and control philosophy of the traditional organization to one of leadership, motivation, support, and trust.

Key Benefits

This course (formerly known as Lean Enterprise Systems Design Institute) is an applications-oriented program.

In the first half of the week, instructors will introduce the principles of lean enterprise and follow them up with hands-on exercises and simulations that demonstrate how you can apply those principles successfully in your own organization.

  • An initial production simulation allows you to experience and identify the characteristics of a typical mass production environment with its inherent shortcomings.
  • Following presentations and discussions of lean concepts and principles, you’ll work in teams to redesign the production environment.
  • The effectiveness of the new design will be demonstrated through another simulation.

The second half of the week is devoted to Theory of Constraints (TOC). You’ll learn how to apply this enterprise-level methodology through a second hands-on experiential simulation, the Lean Enterprise Game, which shows the dramatic differences between the traditional cost world perspective and the throughput world perspective espoused by the Theory of Constraints.

Your takeaway will be a thorough grasp of the principles of lean and TOC and how they can be applied directly to your organization to create lasting change. You’ll understand:

  • How to think holistically—instead of making localized decisions—to achieve your goals
  • How to find simple solutions to complex problems
  • How to capture value from your customers through real conversations
  • How to capture value from your employees’ expertise
  • How to achieve new productive capability from existing facilities
  • How to integrate supplier processes, production processes, business processes, customer relations, and your product's use and eventual disposal
  • How to produce custom-tailored combinations of goods, information, and services at a price level based on customer-perceived value
  • How to create a business environment that depends on a knowledgeable, skilled, entrepreneurial and empowered total work force

Intended Audience

Managers and technical employees involved in the design and continuous improvement of the product delivery process:

  • Production and materials managers
  • Manufacturing and design engineers
  • Supply chain and purchasing managers
  • Marketing and customer service managers
  • Cost accountants

Duration & Dates

March 9 - 13, 2015
October 12 - 16, 2015


Ken Gilbert, Ph.D. - department chair of Statistics, Operations, and Management Science at the University of Tennessee. Ken’s research interests include supply chain modeling as applied to production planning and scheduling, and he has applied his methods with many organizations. He has published in leading academic journals and contributed to several books.

Ken Kirby, Ph.D. - faculty emeritus, University of Tennessee Department of Industrial Engineering. A co-designer of the Lean Enterprise Systems Design Institute, Ken’s specialty areas are manufacturing facilities and systems design, organizational systems analysis and design, and applied statistics.

Keith Leitner, M.S. - faculty, Graduate & Executive Education. Keith is the faculty coordinator for the Air Force Smart Operations Black Belt program and has extensive experience implementing lean concepts in both private and defense industries.

Allen Pannell - faculty, Graduate & Executive Education, and an executive consultant specializing in process innovation and redesign, leadership, Six Sigma, strategic planning, and process management.

Bill Peterson, MBA - faculty, Graduate & Executive Education. Bill is a lean best practices teacher and consultant with more than 30 years of hands-on experience using lean, Six Sigma and other continuous improvement tools to enhance process efficiency, job satisfaction, and organizational performance.

Mandyam Srinivasan, Ph.D. - faculty, Graduate & Executive Education, who holds the Pilot Corporation Chair of Excellence. Srini has many years of experience working with leading automobile manufacturers. He has published in a wide range of academic and professional journals and is the author of the books Streamlined: 14 Principles for Building and Managing the Lean Supply Chain and Supply Chain Management for Competitive Advantage: Concepts and Cases.



Cost of the program includes:

  • Most meals
  • Single-room hotel lodging
  • On-campus transportation
  • Materials/simulations
  • Professional education credits, where applicable

Preferred pricing is available for multiple attendees from the same organization, current students and alumni of the Executive-Level MBA programs.

Visit our preferred pricing page or call +1 (865) 974-5001 for more information.

Graduate & Executive Education ~ 603 Haslam Business Building, Knoxville, TN 37996-4160
Phone:+1 (865) 974-5001 ~ Fax: +1 (865) 974-4989 ~


The University of Tennessee, Knoxville. Big Orange. Big Ideas.

Knoxville, Tennessee 37996 | 865-974-1000
The flagship campus of the University of Tennessee System